Privacy Policy
Transparent, secure, and built around your rights. This policy outlines how GharCaptain handles your data with the highest integrity.
Introduction
GharCaptain ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our construction and renovation services. We process data in accordance with the Information Technology Act (India) and international best practices including GDPR principles.
Information We Collect
Directly Provided Data
- Identity: Name, title, and date of birth
- Contact: Email, phone number, and physical address
- Project: Property dimensions, budget, blueprints, and preferences
- Financial: Payment details (processed via secure third-party gateways)
Automated Technical Data
- IP Address & Geolocation
- Browser type and version
- Device identifiers and operating system
- Usage patterns and page interaction
Legal Basis for Processing
We only process your personal data when we have a legal basis to do so:
- Contractual Necessity: To provide the services you requested.
- Consent: Where you have given clear permission (e.g., marketing).
- Legal Obligation: To comply with tax or regulatory requirements.
- Legitimate Interests: To improve our platform and ensure security.
How We Use Your Information
- Facilitating renovation and construction project management
- Providing accurate cost estimations via our proprietary algorithms
- Connecting you with verified architects and contractors
- Sending transactional updates and administrative notifications
- Preventing fraudulent activities and enhancing platform security
Security & Retention
We implement industry-standard AES-256 encryption for data at rest and SSL/TLS for data in transit.
Retention Period
- Project Data: Retained for 7 years post-completion for warranty/legal purposes.
- Marketing Data: Retained until you withdraw consent.
- Technical Logs: Automatically purged after 90 days.
Your Global Rights
Regardless of your location, GharCaptain provides the following rights to all users:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete info.
- Right to Erasure: Request deletion of data (subject to legal overrides).
- Right to Portability: Request transfer of data to another service.
International Transfers
If you access our services from outside India, your data may be transferred to and processed in India. We ensure such transfers are protected by standard contractual clauses.
Exercise your data rights.
Want to download your data or delete your account? Email our Data Protection Officer (DPO).
info@gharcaptain.com